How do I know that my order has been received?
When your order has been successfully received by our system, a confirmation e-mail will also be sent to the e-mail address you specified, giving the details of your order. This confirmation indicates that your order has been received. If you can’t find this confirmation email, check your spam or junk mail folders.
Fulfilment of your order may be impacted by stock availability however an email will be forwarded to you once your order is packed and ready for shipping. This email will include tracking details so that you can trace your parcel.
I live outside of South Africa, can I place an order?
Unfortunately, we only deliver to addresses within South Africa.
When will be delivery arrive?
All orders are sent via a door-to-door courier service. Please make sure that there is someone to receive your order at your nominated address between Monday to Friday, 9:00 am-5:00 pm. Please note that your order will take 2 – 3 working days from date of payment to arrive. Deliveries to outlying areas may take longer.
